Got a Compliment, Feedback or a Complaint?.
Let’s make things better, together!
In a continuous effort to improve the adventure activities and participant satisfaction at GHAC, we bring to you a Feedback Mechanism comprising various modes. If you don’t like something about us, tell us and we will fix it. And, if we are doing well, let us know.
We would like you t help us do better and we love to hear from you. Please feel free to share your experiences during a meetup and suggestions for improvement, if any, through the following channels.
1. Anonymous Feedback
If you want to tell us something or share your opinion anonymously, post it at www.whatiswrongwith.me/ghac
2. Event Related Feedback
a. Did you attend an event and you feel the event did not match your expectations.
b. Did you find something which was commendable and wonderful on the part of the Organisers or members
c. You have suggestions to improve the GHAC Events.
You can bring all to our notice by filling up the GHAC EVENT Feedback Form
3. Suggestions & Ideas
If you have suggestions & ideas and wish to engage the GHAC community in a discussion, please do so at
http://meetup.ghac.in/messages/boards/forum/1132684
We would appreciate your effort in keeping the forum clean and relevant to adventure.
4. Request for Information or Report a problem
Email details to [email protected] or call us on 040-68888197
a. Need more information on the club
b. To know the status of a refund (in case you have not received a satisfactory response from the organizer within 72 hours)
c. Did you notice behavior that is not in accordance with the club guidelines (by members or organizers). To acquaint yourself with the guidelines, visit http://meetup.ghac.in/pages/Club_Guidelines/
d. Anything else that you would like to bring to the notice of the GHAC Support Team
Our Resolution Team will try to respond to you within 72 hours and resolve the issue at the earliest.
5. Escalation
To escalate an pending concern or complaint that is not resolved for over 2 weeks, Please write to [email protected]
To escalate any pending complaint that is not resolved for over 1 month, please write to [email protected]
You are always welcome to visit us at office from 10:00 am to 06:30 pm, Monday through Saturday at
Great Hyderabad Adventure Club
8-2-350/B/B,Road No. 3, Banjara Hills,
Hyderabad 500 034
7729988784
You can always access the feedback page online at www.ghac.in/feedback.html